Terms and Conditions

1. The number of guests is strictly as per the initial reservation or as subsequently agreed by us. Failure to adhere to this condition may result in the cancellation of the reservation and the forfeiture of monies paid including the deposit.
2. A reservation is not confirmed until the deposit is paid. The deposit, which is in addition to any rent due, will be retained for the duration of the guest’s stay as security for any damage/liability.
3. The deposit due will be 10% of the total amount payable for your stay. Deposits will normally be returned within 7 days of departure unless alternative arrangements have been made with us.
4. Acceptable payment methods are as follows: (a)By bank transfer (details on request) or (b)By cash
5. If, as a result of the actions (or inactions) of the guest(s), additional cleaning is required in order to maintain the quality and appearance of the property as a whole, an additional charge may be levied at our discretion.
6. Loss or damage to property keys provided will result in an additional charge to cover the cost of repair or replacement.
7. If a guest wishes to extend a booking, we will endeavour to accommodate those requirements but can make no guarantee of being able to do so.
8. Subject to Clause 9, should it be necessary to cancel a booking prior to arrival, we require at least 30 days’ notice prior to the arrival date. Where a cancellation is received less than 30 days prior to arrival, refunds of any rent or deposit paid are made subject to the premises being re-let on normal terms.
9. During the months of November to February inclusive, should it be necessary to cancel a booking prior to arrival, we require at least 60 days’ notice prior to the arrival date. Where a cancellation is received less than 60 days prior to arrival, refunds of any rent or deposit paid are made subject to the premises being re-let on normal terms.
10. Premises should be vacated by 11 am on the day of departure, unless agreed otherwise with us.
11. Check in is available from 4 pm, unless agreed otherwise with us.
12. We cannot accept responsibility in any way for loss, or damage to, contents or any personal belongings. It is advisable to ensure their possessions are covered by appropriate insurance.
13. Consideration must be given to the interests of the permanent residents in adjacent properties and unnecessary noise and disturbance must be avoided.
14. Utilities (except phone) are included in the weekly rate, subject to fair usage.
16. Pets and smoking are strictly prohibited in all properties. Guests found to have breached these terms risk forfeiture of their deposit.
17. The making of a reservation constitutes acceptance of these terms by all relevant guests.